FAQ

Everything we get asked.

If you can't find your answer below, our WhatsApp line is one tap away from any page.

Getting started

  • Any Nigerian - business or individual - paying a Chinese supplier, school, or merchant via Alipay. There is no restriction on the city, platform, or industry. Typical users are importers across all categories, sourcing agents, personal shoppers, students in China, and travellers funding wallets ahead of a trip.

Payments and limits

  • After you submit a request, your dashboard shows the RVO Trading Limited bank account, account name, and a unique reference. Transfer from any Nigerian bank app and put the reference in the narration.

Alipay settlement

  • Rejected Alipay funds are returned to RVO Trading. We refund your Naira account less a flat reversal fee, usually within one business day.

Trust and legal

  • No. RVO Trading Limited is a trade facilitator. Customers engage us to procure RMB-denominated goods or services payable via Alipay on their behalf. The Naira paid is consideration for that facilitation service.

Ready when you are

Your next supplier payment, today.

Open an account, file the figures, transfer the Naira, and watch the status move to Completed.